First thing on your first day, you were instructed to go down the basement and have a picture taken for your security pass. Down there, they told you a joke and said, “Now hold that smile and look at the camera.” ‘Click’ They printed the photo and handed it to you. You were pleased with how it turned out. Your smile was genuine. The joke they’d told you was a good one. Then they passed you a piece of sticky tape and said, “Stick the photo to your forehead, please. And smile a little more.” ‘Click’ They printed the second…